{"id":15636,"date":"2024-05-10T10:25:49","date_gmt":"2024-05-10T08:25:49","guid":{"rendered":"http:\/\/www.apialicante.com\/beschwerdekanal\/"},"modified":"2025-12-10T12:28:48","modified_gmt":"2025-12-10T11:28:48","slug":"beschwerdekanal","status":"publish","type":"page","link":"https:\/\/www.apialicante.com\/de\/beschwerdekanal\/","title":{"rendered":"Ethikkanal"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8220;stretch_row&#8220; custom_css_code=&#8220;JTQwbWVkaWElMjAlMjhtYXgtd2lkdGglM0ElMjAxMTk5cHglMjklN0IlMEElMjAlMjAlMjAlMjAlNDBpZC53cGJfcm93JTIwJTdCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwbWFyZ2luLXRvcCUzQSUyMDAlM0IlMEElMjAlMjAlMjAlMjAlN0QlMEElN0Q=&#8220; css=&#8220;.vc_custom_1712655479563{margin-bottom: 0px !important;background-image: url(http:\/\/www.apialicante.com\/wp-content\/uploads\/2024\/04\/img_banner_todos_apartados_recuadro.jpg?id=1870) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8220; el_class=&#8220;has-margin&#8220;][vc_column offset=&#8220;vc_col-lg-12 vc_col-md-12 vc_col-xs-12&#8243;][vc_row_inner][vc_column_inner el_class=&#8220;responsive&#8220; offset=&#8220;vc_col-lg-12 vc_hidden-md vc_hidden-sm vc_hidden-xs&#8220;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a4d6346433b6 {margin-top: 5px !important;}<\/style><div id=\"thegem-divider-6a4d6346433b6\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column_inner][vc_column_inner offset=&#8220;vc_hidden-lg vc_col-md-12 vc_col-xs-12&#8243;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a4d634643593 {margin-top: 20px !important;}<\/style><div id=\"thegem-divider-6a4d634643593\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column disable_custom_paddings_mobile=&#8220;true&#8220; css=&#8220;.vc_custom_1712742499374{margin-left: -40px !important;padding-left: 65px !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8220; el_class=&#8220;gem-custom-column-margin-none&#8220;][vc_row_inner][vc_column_inner offset=&#8220;vc_col-lg-12 vc_col-md-12 vc_hidden-md vc_hidden-sm vc_col-xs-12 vc_hidden-xs&#8220;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a4d6346435b3 {margin-top: 72px !important;}<\/style><div id=\"thegem-divider-6a4d6346435b3\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column_inner][vc_column_inner offset=&#8220;vc_hidden-lg vc_col-md-12 vc_col-xs-12&#8243;]<div class=\"clearboth\"><\/div><div id=\"thegem-divider-6a4d6346435cc\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column_inner][vc_column_inner el_class=&#8220;gem-custom-mobile-column-margin&#8220;]<div class=\"thegem-te-heading thegem-custom-6a4d6346436fe122\" ><script type=\"text\/javascript\">(function() {function TheGemHeading() {this.animateClass = 'thegem-heading-animate';this.animatedClass = 'thegem-heading-animated';}TheGemHeading.prototype = {initialize: function () {let items =document.querySelectorAll('.'+this.animateClass);items.forEach((item)=>{if (this.isElementVisible(item)) {this.prepareAnimation(item);this.startAnimation(item);}});if ('ResizeObserver' in window) {const resizeObserver = new ResizeObserver((entries) => {entries.forEach((entry) => {this.prepareAnimation(entry.target);});});items.forEach((item) => {resizeObserver.observe(item);});}if ('IntersectionObserver' in window) {let intersectionObserver = new IntersectionObserver((entries)=>{entries.forEach((entry)=> {if (entry.isIntersecting) {this.startAnimation(entry.target);intersectionObserver.unobserve(entry.target);}});});items.forEach((item)=>{intersectionObserver.observe(item);this.prepareAnimation(item);});} else {items.forEach((item)=>{this.prepareAnimation(item);this.startAnimation(item);});}},isElementVisible: function (element) {let rect= element.getBoundingClientRect(),width= window.innerWidth || document.documentElement.clientWidth,height = window.innerHeight || document.documentElement.clientHeight,efp= (x, y) => document.elementFromPoint(x, y);if (rect.right < 0 || rect.bottom < 0 || rect.left > width || rect.top > height) return false;return (element.contains(efp(rect.left,rect.top)) ||element.contains(efp(rect.right, rect.top)) ||element.contains(efp(rect.right, rect.bottom)) ||element.contains(efp(rect.left,rect.bottom)));},startAnimation: function (element) {if (element && !element.classList.contains(this.animatedClass)) {element.classList.add(this.animatedClass);element.classList.remove(this.animateClass);element.dispatchEvent(new Event('theGemHeading.startAnimation', {bubbles: true}));}},prepareAnimation: function (element) {if (element\/* && !element.isPreparedAnimation*\/) {element.dispatchEvent(new Event('theGemHeading.prepareAnimation', {bubbles: true}));\/*element.isPreparedAnimation = true;*\/}}};window.theGemHeading = new TheGemHeading();document.addEventListener('DOMContentLoaded', function() {window.theGemHeading.initialize();});})();<\/script><h1 id=\"thegem-heading-6a4d634643681\" class=\"thegem-heading thegem-custom-heading-6a4d63464367e6468 title-h1 words-slide-right thegem-heading-animate\" style=\"text-align: left;\" ><span class=\"thegem-heading-word-wrap\"><span class=\"colored thegem-heading-word\" style=\"color: #ffffff; animation-delay: 40ms\">Syst\u00e8me<\/span><\/span> <span class=\"thegem-heading-word-wrap\"><span class=\"colored thegem-heading-word\" style=\"color: #ffffff; animation-delay: 80ms\">interne<\/span><\/span> <span class=\"thegem-heading-word-wrap\"><span class=\"colored thegem-heading-word\" style=\"color: #ffffff; animation-delay: 120ms\">d'information<\/span><\/span> <span class=\"thegem-heading-word-wrap\"><span class=\"colored thegem-heading-word\" style=\"color: #ffffff; animation-delay: 160ms\">\u2013<\/span><\/span> <span class=\"thegem-heading-word-wrap\"><span class=\"colored thegem-heading-word\" style=\"color: #ffffff; animation-delay: 200ms\">Canal<\/span><\/span> <span class=\"thegem-heading-word-wrap\"><span class=\"colored thegem-heading-word\" style=\"color: #ffffff; animation-delay: 240ms\">\u00e9thique<\/span><\/span> <span class=\"thegem-heading-word-wrap\"><span class=\"colored thegem-heading-word\" style=\"color: #ffffff; animation-delay: 280ms\">de<\/span><\/span> <span class=\"thegem-heading-word-wrap\"><span class=\"colored thegem-heading-word\" style=\"color: #ffffff; animation-delay: 320ms\">COAPI<\/span><\/span> <span class=\"thegem-heading-word-wrap\"><span class=\"colored thegem-heading-word\" style=\"color: #ffffff; animation-delay: 360ms\">Alicante<\/span><\/span><\/h1><style type=\"text\/css\">#thegem-heading-6a4d634643681 {margin: 0;}#thegem-heading-6a4d634643681 a:hover, #thegem-heading-6a4d634643681 a:hover span.colored {color: var(--thegem-to-menu-level1-color-hover, #00BCD4) !important;}<\/style><\/div><style>@media screen and (max-width: 1023px) {.thegem-heading.thegem-custom-heading-6a4d63464367e6468{display: block!important;}}@media screen and (max-width: 767px) {.thegem-heading.thegem-custom-heading-6a4d63464367e6468{display: block!important;}}@media screen and (max-width: 1023px) {.thegem-heading.thegem-custom-heading-6a4d63464367e6468{position: relative !important;}}@media screen and (max-width: 767px) {.thegem-heading.thegem-custom-heading-6a4d63464367e6468{position: relative !important;}}<\/style>[\/vc_column_inner][vc_column_inner offset=&#8220;vc_col-lg-12 vc_col-md-12 vc_hidden-md vc_hidden-sm vc_hidden-xs&#8220;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a4d634643743 {margin-top: 100px !important;}<\/style><div id=\"thegem-divider-6a4d634643743\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column_inner][vc_column_inner offset=&#8220;vc_hidden-lg vc_col-md-12 vc_col-xs-12 vc_hidden-xs&#8220;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a4d63464375f {margin-top: 90px !important;}<\/style><div id=\"thegem-divider-6a4d63464375f\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column offset=&#8220;vc_col-lg-12&#8243;][vc_row_inner][vc_column_inner offset=&#8220;vc_col-lg-12 vc_hidden-md vc_hidden-sm vc_hidden-xs&#8220;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a4d634643776 {margin-top: 96px !important;}<\/style><div id=\"thegem-divider-6a4d634643776\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=&#8220;stretch_row_content&#8220; css=&#8220;.vc_custom_1603047092148{margin-top: -150px !important;}&#8220; el_class=&#8220;gem-custom-responsive-margin-row&#8220;][vc_column width=&#8220;1\/2&#8243;][\/vc_column][vc_column width=&#8220;1\/2&#8243; css=&#8220;.vc_custom_1603048768990{padding-top: 0px !important;padding-left: 67px !important;}&#8220; offset=&#8220;vc_col-lg-6 vc_hidden-md vc_hidden-sm vc_hidden-xs&#8220;][vc_row_inner css=&#8220;.vc_custom_1601975776217{margin-bottom: 0px !important;}&#8220;][vc_column_inner css=&#8220;.vc_custom_1601975823162{padding-top: 0px !important;background-color: #ffffff !important;}&#8220;]<div class=\"clearboth\"><\/div><style>#thegem-divider-6a4d63464378a {margin-top: 150px !important;}<\/style><div id=\"thegem-divider-6a4d63464378a\" class=\"gem-divider  \" style=\"\" ><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=&#8220;.vc_custom_1715332792625{padding-top: 120px !important;}&#8220;][vc_column][vc_column_text css=&#8220;&#8220;]Die Offizielle Kammer der Immobilienmakler von Alicante stellt allen mit der Kammer verbundenen Personen einen sicheren, vertraulichen und zug\u00e4nglichen Kanal zur Verf\u00fcgung, \u00fcber den sie, auch anonym, Tatsachen melden k\u00f6nnen, die gem\u00e4\u00df dem Gesetz 2\/2023 vom 20. Februar Verst\u00f6\u00dfe gegen Vorschriften, schwere oder sehr schwere Unregelm\u00e4\u00dfigkeiten oder Verst\u00f6\u00dfe gegen ethische Grunds\u00e4tze darstellen k\u00f6nnen.<\/p>\n<p>Dieses System garantiert vollst\u00e4ndige Vertraulichkeit, den Schutz der Identit\u00e4t und das absolute Verbot von Vergeltungsma\u00dfnahmen.<\/p>\n<h2>Wie man einen Beitrag einreicht<\/h2>\n<p>Die Kommunikation muss ausschlie\u00dflich \u00fcber den internen Kanal erfolgen, der extern von Audidat verwaltet wird: <a href=\"https:\/\/apialicante.canales-eticos.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/apialicante.canales-eticos.com<\/a><\/p>\n<div class=\"page\" title=\"Page 1\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n<p>\u00dcber diese Plattform k\u00f6nnen Sie:<\/p>\n<ul>\n<li>Anonyme oder identifizierte Mitteilungen einreichen<\/li>\n<li>Unterlagen und Beweise vorlegen<\/li>\n<li>Einen sicheren Dialog mit der ausbildenden Person f\u00fchren<\/li>\n<li>Realizar seguimiento mediante un c\u00f3digo \u00fanico de acceso<\/li>\n<\/ul>\n<p>Mitteilungen per Telefon, E-Mail oder \u00fcber das allgemeine Kontaktformular auf der Website werden nicht akzeptiert.<\/p>\n<p>Wenn eine Person ausdr\u00fccklich ein pers\u00f6nliches Treffen beantragt, wird COAPI Alicante dieses gem\u00e4\u00df Artikel 7.3 des Gesetzes 2\/2023 erm\u00f6glichen und dabei stets die Vertraulichkeit gew\u00e4hrleisten.<\/p>\n<p>Operativer Kontakt (nicht g\u00fcltig f\u00fcr die Einreichung von Mitteilungen)<\/p>\n<p>Wenn Sie Informationen zur Funktionsweise des Kanals ben\u00f6tigen oder operative Fragen haben, wenden Sie sich bitte an:<\/p>\n<p>Jos\u00e9 Miguel Pa\u00f1os \u2013 Audidat-Berater f\u00fcr die Einhaltung gesetzlicher Vorschriften<br \/>\nTel 644 432 791<br \/>\njmpy@audidat.com<\/p>\n<p>\u26a0 Dieser Kontakt kann nicht f\u00fcr Beschwerden oder zum Versenden von Unterlagen verwendet werden.<\/p>\n<p>Um einen schnellen \u00dcberblick \u00fcber den Prozess zu erhalten, k\u00f6nnen Sie sich unsere Infografik zum Ethikkanal am Ende der Seite ansehen.<\/p>\n<h2>Datenschutz<\/h2>\n<p>Die m\u00f6glicherweise enthaltenen personenbezogenen Daten werden gem\u00e4\u00df der DSGVO, dem LOPDGDD und dem Gesetz 2\/2023 verarbeitet.<\/p>\n<ul>\n<li>Verantwortlicher f\u00fcr die Datenverarbeitung: COAPI Alicante<\/li>\n<li>Systemverwaltung und Datenschutzbeauftragter: Audidat 3.0 S.L.<\/li>\n<li>Zweck: Bearbeitung von Mitteilungen des internen Informationssystems<\/li>\n<li>Rechtm\u00e4\u00dfigkeit: Erf\u00fcllung einer gesetzlichen Verpflichtung<\/li>\n<li>Empf\u00e4nger: Ausschlie\u00dflich diejenigen, die f\u00fcr die Bearbeitung der Akte erforderlich sind.<\/li>\n<li>Aufbewahrung: W\u00e4hrend der Untersuchung und anschlie\u00dfend gem\u00e4\u00df den Vorschriften gesperrt<\/li>\n<li>Rechte: \u00dcber dpd@audidat.com<\/li>\n<\/ul>\n<p>Die Kommunikation kann ohne Angabe personenbezogener Daten erfolgen.<\/p>\n<h2>Externe Informationskan\u00e4le<\/h2>\n<p>Zus\u00e4tzlich zum internen Kanal k\u00f6nnen Sie Vorf\u00e4lle direkt an die folgenden Beh\u00f6rden melden:<\/p>\n<p>Agence valencienne de lutte contre la fraude: <a href=\"https:\/\/www.antifraucv.es\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.antifraucv.es\/<\/a><\/p>\n<p>Service national de coordination antifraude (fonds europ\u00e9ens): <a href=\"https:\/\/www.igae.pap.hacienda.gob.es\/sitios\/igae\/es-ES\/snca\/Paginas\/inicio.aspx\" target=\"_blank\" rel=\"noopener\">https:\/\/www.igae.pap.hacienda.gob.es\/sitios\/igae\/es-ES\/snca\/Paginas\/inicio.aspx<\/a><\/p>\n<p>Agence espagnole de protection des donn\u00e9es: <a href=\"https:\/\/www.aepd.es\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.aepd.es\/<\/a><\/p>\n<p>Commission nationale des march\u00e9s et de la concurrence (CNMC): <a href=\"https:\/\/www.cnmc.es\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.cnmc.es\/<\/a><\/p>\n<p>Commission europ\u00e9enne \u2013 Office europ\u00e9en de lutte antifraude (OLAF): <a href=\"https:\/\/anti-fraud.ec.europa.eu\/index_es\" target=\"_blank\" rel=\"noopener\">https:\/\/anti-fraud.ec.europa.eu\/index_es<\/a><\/p>\n<p>Bureau du procureur g\u00e9n\u00e9ral: <a href=\"https:\/\/www.fiscal.es\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.fiscal.es\/<\/a><\/p>\n<p>Parquet europ\u00e9en (infractions portant atteinte aux int\u00e9r\u00eats financiers de l&#8217;UE): <a href=\"https:\/\/www.consilium.europa.eu\/es\/policies\/eppo\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.consilium.europa.eu\/es\/policies\/eppo\/<\/a><\/p>\n<p><a href=\"http:\/\/www.apialicante.com\/wp-content\/uploads\/2025\/12\/Guia-visual-del-funcionamiento-del-canal-etico.pdf\" target=\"_blank\" rel=\"noopener\"><span class=\"TextRun MacChromeBold SCXW257157587 BCX0\" lang=\"ES-ES\" xml:lang=\"ES-ES\" data-contrast=\"auto\">Guide visuel du fonctionnement du canal<\/span><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8220;stretch_row&#8220; custom_css_code=&#8220;JTQwbWVkaWElMjAlMjhtYXgtd2lkdGglM0ElMjAxMTk5cHglMjklN0IlMEElMjAlMjAlMjAlMjAlNDBpZC53cGJfcm93JTIwJTdCJTBBJTIwJTIwJTIwJTIwJTIwJTIwJTIwJTIwbWFyZ2luLXRvcCUzQSUyMDAlM0IlMEElMjAlMjAlMjAlMjAlN0QlMEElN0Q=&#8220; css=&#8220;.vc_custom_1712655479563{margin-bottom: 0px !important;background-image: url(http:\/\/www.apialicante.com\/wp-content\/uploads\/2024\/04\/img_banner_todos_apartados_recuadro.jpg?id=1870) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8220; el_class=&#8220;has-margin&#8220;][vc_column offset=&#8220;vc_col-lg-12 vc_col-md-12 vc_col-xs-12&#8243;][vc_row_inner][vc_column_inner el_class=&#8220;responsive&#8220; offset=&#8220;vc_col-lg-12&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15636","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.apialicante.com\/de\/wp-json\/wp\/v2\/pages\/15636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.apialicante.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.apialicante.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.apialicante.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.apialicante.com\/de\/wp-json\/wp\/v2\/comments?post=15636"}],"version-history":[{"count":5,"href":"https:\/\/www.apialicante.com\/de\/wp-json\/wp\/v2\/pages\/15636\/revisions"}],"predecessor-version":[{"id":20263,"href":"https:\/\/www.apialicante.com\/de\/wp-json\/wp\/v2\/pages\/15636\/revisions\/20263"}],"wp:attachment":[{"href":"https:\/\/www.apialicante.com\/de\/wp-json\/wp\/v2\/media?parent=15636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}