Internal Information System – COAPI Alicante Ethics Channel
The Official Association of Real Estate Agents of Alicante provides all persons associated with the Association with a secure, confidential and accessible channel for reporting, even anonymously, any events that may constitute regulatory violations, serious or very serious irregularities, or ethical breaches, in accordance with Law 2/2023 of 20 February.
This system fully guarantees confidentiality, protection of identity and an absolute prohibition on reprisals.
How to submit a paper
Communications must be made exclusively through the internal channel managed externally by Audidat: https://apialicante.canales-eticos.com
Through this platform, you will be able to:
- Submit communications anonymously or identified
- Provide documentation and evidence
- Maintain a safe dialogue with the instructor
- Track using a unique access code
Communications by telephone, email or general web form will not be accepted.
If any person expressly requests a face-to-face meeting, COAPI Alicante will facilitate this in accordance with Article 7.3 of Law 2/2023, always guaranteeing confidentiality.
Operational contact (not valid for submitting communications)
If you require information on how the channel operates or have operational queries, please contact:
José Miguel Paños – Audidat Regulatory Compliance Consultant
Tel 644 432 791
jmpy@audidat.com
⚠ This contact cannot be used to file complaints or send documentation.
For a quick overview of the process, please refer to our explanatory infographic on the Ethics Channel, located at the bottom of the page.
Data Protection
Any personal data that may be included will be processed in accordance with the GDPR, the LOPDGDD and Law 2/2023.
- Data controller: COAPI Alicante
- System management and DPD: Audidat 3.0 S.L.
- Purpose: Processing of communications from the Internal Information System
- Legitimacy: Compliance with legal obligation
- Recipients: Only those who are necessary for the processing of the file.
- Preservation: During the investigation and subsequently blocked in accordance with regulations.
- Rights: Through dpd@audidat.com
Communication can take place without providing personal data.
External information channels
In addition to the internal channel, you may report incidents directly to the following authorities:
Valencian Anti-Fraud Agency:https://www.antifraucv.es/
National Anti-Fraud Coordination Service (European funds): https://www.igae.pap.hacienda.gob.es/sitios/igae/es-ES/snca/Paginas/inicio.aspx
Spanish Data Protection Agency: https://www.aepd.es/
National Commission on Markets and Competition (CNMC): https://www.cnmc.es/
European Commission – European Anti-Fraud Office (OLAF): https://anti-fraud.ec.europa.eu/index_es
Fiscalía General del Estado: https://www.fiscal.es/
European Public Prosecutor’s Office (crimes affecting the EU’s financial interests): https://www.consilium.europa.eu/es/policies/eppo/